"That woman thought she could use her white privilege and it didn't work", Austin said.
Austin's daughter says she does plan to keep on selling water.
"It was wrong, and I wish I could take it back", said Ettel, who sells cannabis products for dogs.
She also said the police never showed up and she will be pursuing harassment charges against the woman.
However, Austin counters Ettel's version of events, saying she didn't ask the pair to be quiet but simply came outside and demanded to see a permit before calling 911.
The little girl was selling bottles of water in front her apartment building near the AT&T Park stadium in San Francisco when the woman chose to call the police.
Meanwhile, following the outrage, one Twitter user purchased four Disneyland tickets for Jordan, her family said. People on Twitter did what they do best and made the video go viral, quickly identifying the woman as San Francisco resident Alison Ettel.
She told the Huffington Post that she acted because Rodgers and her mother were screaming but that after watching the video she feels "horrible and heart-wrenched". Ettel's solution, then, was to call the police-or to pretend to call the police.
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She dubbed the woman Permit Patty.
DeMarco Morgan reports Jordan was selling water because she wanted to go on her first-ever trip to Disneyland.
"It's not your property", the woman said while walking away.
- Gabrielle Union (@itsgabrielleu) June 23, 2018 How miserable of a person do you have to be to call the police on a little girl selling bottled water???
Many of Ettel's online critics have condemned her actions on Friday as racially motivated, an assessment Austin agrees with.
'After seeing this video of their CEO, calling the police on an 8 year old entrepreneur selling water on a hot day, we decided without hesitation that we could no longer patronize her company, ' the dispensary said. She'd been "putting up" with the noise for hours, she explained, and "just snapped". But that didn't stop critics from lumping her in with the dozens of white people who have sicced the police on people of color for innocuous activities.
But, although Pearl believes the apology is genuine, "she still did it", and Ettel's tears can not reverse her behavior in Pearl's opinion.
"Extremely excited because I have never gone", Jordan said. That was it. It was nothing about selling the water.
"She did it to herself", she said.