Frustration as 'shambles' 26-30 railcard website crashes


A national trial for a digital railcard enabling those aged between 26 and 30 to save a third on train fares has been launched today, although the website is struggling to cope with the "exceptionally high volume of traffic".

Only 10,000 "millennial" railcards will be available, which will allow Brits to buy them on a first come first servied basis.

Some saw a amusing side, with one person tweeting: 'Wonder if the plan is to make us wait until we're too old to use them for the 26-30 railcard'.

To apply for the millennial railcard, firstly you will need to do so very quickly on the 26-30 Railcard website.

Chancellor Philip Hammond said in his Budget speech in November that the railcards would give "4.5 million more young people a third off their rail fares".

More millennial railcards are expected to be released in due course, but by then it will be too late for those on the cusp of turning 31. "Sort out your website to make it fair!' Others said it's worse than 'waiting in the Ticketmaster queue".

Visit the official website here for more information or to buy a railcard.

Hours after the tickets were released, the National Railcards Twitter account issued an update, reassuring users that the railcards had not yet sold out. "We're really sorry this is happing and have our whole team on it".

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Meanwhile, Tom Drury, from London, wrote: "The launch of the new railcard is a shambles".

The sale today, 13 March, is part of a trial extension that originally launched in December a year ago but was available only to customers using the Greater Anglia network.

This new card costs £30 per year and will only be available digitally, meant to be used on smartphones.

The trial will assess the take-up of the cards, and the impact of revenue and passenger numbers. A £12 minimum fare will also apply for journeys starting between 4.30am and 10am Monday to Friday, excluding advance fares.

"Research being gathered as part of the 26-30 Railcard trial is being used to inform discussions with the Government about a national roll-out, and to develop new products that make leisure travel easier and better value for customers".

Harriot Bishop wrote on Twitter: "Trying to get a 26-30 Railcard is about as painful as trying to get tickets for Take That's Progress tour in 2010 (and this is the least millennial reference you'll see on the subject today)".

The majority of people would not be able to get additional discounts between the age of 25 and 60, when a senior railcard kicks in.