An Ola driver allegedly harassed a 23-year-old woman inside the vehicle in Bengaluru on Sunday afternoon.
Cab aggregator Ola on Wednesday said it has suspended one of its drivers after a woman from Bengaluru filed a complaint alleging that he locked her up in the auto and misbehaved with her.
She also said the cab driver threatened her over the phone. "Safety of customers is our priority and we will continue to extend our full support to this investigation against the said driver".
The woman did not file a formal complaint and the police let go Reddy after stern warning.
The woman was travelling alone from Indiranagar to BTM Layout in an Ola cab.
According to the woman, the vehicle had reached the intermediate Ring Road on the way to Koramangala when the driver stopped the auto by the roadside.
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"I immediately started banging the car's windows with my fist in an attempt to make noise. He tried calling me later to warn me but then I blocked his number", the woman was quoted as saying by NDTV. To save herself, the woman ran to the Ejipura traffic signal, which was 500 m from the spot.
The driver was banned after the woman complained to the cab aggregator. When the police investigated, Reddy defended saying that he did not molest the woman and only tried to help her open the door which was child-locked.
"I reported the incident to Ola on Sunday night itself but even on Monday, when the police asked, they had not taken any action". He was rated 4.9 on the app.
Following the incident an Ola spokesperson said, "We regret the unfortunate experience the customer had during their ride".
Now is the high time the firm owners take stringent actions against the perpetrators since this issue has now become a cause of concern and safety of passengers.