GameStop just suspended its PowerPass program


However, by not announcing a reinstatement date for PowerPass (and by being ambiguous about why it was paused in the first place), GameStop has raised a few red flags.

GameStop's all-you-can-eat subscription to used games has been suspended, apparently over concerns with how the aging computer systems in the company's 7,000 stores can handle and track checkouts. Unfortunately, they'll have to wait a little longer to take advantage of the program, as GameStop has temporarily halted the program, according to GameStop staff.

Gamestop quietly revealed a new program called PowerPass last month and it allows gamers to rent an unlimited amount of used games (one at a time) at a rate of $60 for six months.

Since then, GameStop itself has confirmed the delay, saying that it has chose to "temporarily pause" the PowerPass service due to "a few program limitations we have identified".

GameSpot did do a soft launch of its PowerPass service. If you planned on looking into PowerPass as a holiday gift, start looking elsewhere.

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Update: Asked for comment, GameStop replied to Polygon with this statement.

For now, buying games at GameStop requires old-fashioned monetary exchange. "W$3 e will allow [guests] to bring the pass, and video game they have checked-out, back to receive a full refund". As well, those existing PowerPass customers are also being given a free pre-owned game to make up for the spontaneous change of plans.

Assuming PowerPass is relaunched in a functional manner sometime in 2018, this is still not the outcome GameStop wanted right now.

Today, GameStop is temporarily putting the brakes on the service, citing "program limitations" that don't allow them to serve their customers in the way that they feel is best. In the meantime, one alternative would be Microsoft's Game Pass program, which gives Xbox owners access to 100 Xbox One and Xbox 360 games for $10 per month.